Tackling Disrepair Backlogs - A 3-Step Guide
Tackling the Repair Backlog in Social Housing: A 3-Step Guide
With a significant backlog of repairs, social housing landlords face the tough challenge of meeting obligations while keeping tenants and operatives safe post-pandemic. At the same time, achieving tenant satisfaction has never been more crucial. Getting the job done right the first time is key to overcoming these hurdles.
Here’s our 3-step guide to managing repair backlogs effectively:
1. Prioritize Safety with PPE
Protecting both tenants and operatives starts with proper PPE protocols. Here’s what to consider:
Correct PPE Usage: Ensure all operatives know which PPE to wear for each job and how to wear it properly.
Sanitization Standards: Implement a documented sanitizing routine. Use certified disinfectants (e.g., EN14476) that are effective and tenant-safe.
Hand Hygiene: Provide facilities for regular handwashing or sanitization on-site.
A well-equipped and safety-conscious team not only protects everyone but also builds tenant confidence.
2. Partner with the Right Suppliers
Delayed jobs are often caused by not having the right materials at the right time. Here’s how to streamline your supply chain:
Stock Monitoring: Work with merchants that offer advanced stock monitoring and just-in-time delivery services.
Specialty Items: For frequently used products, ensure they’re available as stock items to avoid delays.
The right supplier ensures your operatives are always equipped to complete jobs efficiently.
3. Invest in the Right Products
Cheaper isn’t always better. Here’s why quality matters:
Efficiency: A more expensive material that installs quickly and lasts longer can save time and reduce repeat visits.
Durability: High-quality products minimize the risk of reattending repairs, reducing overall costs in the long run.
Selecting the best product for the job ensures first-time fixes, happier tenants, and long-term savings.
Make Repairs Quick, Safe, and Easy
With these steps in place, social housing landlords can better manage backlogs, protect tenants and operatives, and achieve the ultimate goal—happy tenants.
Get in touch with us today to explore products designed for efficient, safe, and effective disrepair solutions.
info@maxam.co.uk
0131 442 4343